Annual Report 2004 - Browsable Version

INDEX

Introduction Letter from the President 2004 Results   Results by business unit We have done our homework   Integration: areas and advantages   Restaurant integration   Technology integration   Sales policies integration   Cost-cutting Plan 2004   Efficiency ratios About us   Current hotels   Signed and open hotels   Newly signed hotels   NH Hoteles and its employees Expansion   A Pan-European project Innovation   New loyalty card: "NH World"   NH World for shareholders   Card for groups   "Checkout Express"   "Content Weekends", "Collection Pack" and "NH Dream Gift"   New web (Client Page and My NH...)   "Elysium, the Spa at NH Hoteles"   New rooms Fast Good - Success and expansion

"NHube" Brand awarness NH Hoteles and culture   Mario Vargas Llosa NH Short Story Awards   Art collection: "NH Stock Art" Social Responsibility   A year with "Street children" in Mexico   NH Hoteles and The Carolina Foundation   Collaboration and donations   Menudos Corazones Future Strategy Sotogrande   La reserva   Sotogrande: a success that is exported for the first time   Sotogrande Santa Bárbara (Castellón - Spain)   Sotogrande Donnafugata (Sicily - Italy)   Opening of the new NH Sotogrande hotel   Aymerich Golf Management and Grupo Espirito Santo   New Sotogrande website and reservations centre   Sotogrande results Management Committee and Board of Directors   NH Hoteles Board of Directors   Management Committee Corporate Governance   Audit Committee report   Annual report of the Audit Committee Annual Report 2004 complete   (4,54 Mb)